Target Group, a UK-based business processing services and software provider, has named former Citi executive Shashi Bhat as its new chairman, effective immediately.
Bhat brings over 30 years of experience to the role, having spent nearly two decades focused on digital transformation across two separate tenures at Citi and a period with Tata Consultancy Services. At Citi, he served as head of digital banking for the EMEA region for over six years, overseeing large-scale digital modernisation programmes across 10 countries.
Following his departure from Citi in 2017, Bhat established his own business and digital consultancy firm, as well as individually providing advisory services to various organisations on product propositions and go-to-market strategies. Target Group’s parent company, Tech Mahindra, was among the institutions that engaged Bhat’s consultancy services, specifically for advice on its banking, financial services and insurance (BFSI) offerings in its business process services division.
Target has operated in the BFSI sectors since 1979, specialising in payments and collections, mortgage and loan originations, investments, life servicing, remediation and redress. The company delivers software solutions, managed services and operations to over 30 major financial institutions globally, including Shawbrook Bank, Credit Suisse, and Santander.
In his new position, Bhat will collaborate with the executive team led by CEO Peter O’Connor, who described the appointment as a “tremendous coup for Target”, citing Bhat’s “extensive background in financial services and digital transformation”. The Target leadership team has undergone significant changes over the past year, with Scott Hill joining as chief information officer, Uday Bola appointed as head of solution design, and Jonathan Hole most recently joining as chief risk officer in May.
Source: https://www.fintechfutures.com/
